Our services are tailored to meet the requirements of our customers.
We are THE specialists in shop floor IT and you can profit from it.
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Consulting
Introducing an electronic implementation of processes on the shop floor is a complex task. It demands a clear and structured technical and organizational planning process in order to have a successful implementation. We are THE specialists for shop floor IT with long-time experience derived from many projects. We help you to develop your personal plan for introducing or harmonizing electronic processes on your shop floor.
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Software development
In most cases MMS by Kon-Cept is used in brownfield environments where it is usually neither possible nor sensible to exchange or revamp existing systems and plants as a whole. This makes it necessary for MMS by Kon-Cept to cooperate with those existing systems and plants – a demand that requires us to incorporate proprietary interfaces and processes into MMS by Kon-Cept.
Typical installations of MMS by Kon-Cept consist of an MMS by Kon-Cept core that Kon-Cept is continually developing as well as a library of functions that are specific for an OEM. This library contains all proprietary processes and interfaces and is built upon a framework provided by the MMS by Kon-Cept core. Kon-Cept supports MMS by Kon-Cept users in customizing, i.e. building their own customer library, and also offers programming services.
Kon-Cept has accumulated a wealth of experience in this area and makes sure that MMS by Kon-Cept users will reach their target with less cost and time when newly implementing or extending an existing MMS by Kon-Cept installation.
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Support
In many applications MMS by Kon-Cept is a mission-critical instrument. This means that a failure of the MMS by Kon-Cept system would result in a standstill of production. Kon-Cept has been working in these environments for many years now – the experience gained from it is mirrored not only in MMS by Kon-Cept (monitoring, alarms and many other functions for the operation of the system) but also in our support offerings.
The effective support of a 24/7 operation of MMS by Kon-Cept requires a solid support concept in which Kon-Cept plays a central role especially in 3rd level support, problem management and in release management. Kon-Cept offers all services that are required to ensure that MMS by Kon-Cept works dependently and reliably in daily operation.
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Trainings and certification
Kon-Cept offers a three-level training program for MMS by Kon-Cept users.
The basic training focuses on information about MMS by Kon-Cept, its properties and use cases, and also provides a comprehensive overview. For new users it is a decision-making tool for if and how to use MMS by Kon-Cept. This level offers information about the system requirements, functionalities etc. that are required for planning the use of MMS by Kon-Cept.
The second level is comprised of a multi-level training program which aims at building knowledge in users and integrators. After finishing the second-level trainings, the trainees working with MMS by Kon-Cept will be able to use the system efficiently.
The third level is a certification program that provides deeper insight into the system for those who are skilled at working with MMS by Kon-Cept. Graduates of this certification program will have demonstrable knowledge of the current functions and how to use the system.
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